In order to make this change as painless as possible, screen shots on how to configure Outlook XP, Outlook Express, Eudora Pro and Netscape Messenger are provided below. If you need assistance reconfiguring your e-mail client or use an e-mail client not listed here, please submit a support ticket at http://helpdesk.je2000.com/cgi-bin/pdesk.cgi

Tools > E-Mail Accounts > Add a new e-mail account (if this is a new account) or View or change existing e-mail accounts
(if you need to modify an existing account)n existing account)

If you're editing an existing account, highlight the account you'd like to edit, then click Change.
If this is a new account, choose the correct type (typically POP3 or IMAP)...

Following is where you enter basic settings. Note that the Login Information > User Name should be in the format of user@domain.com.
Do not select "Log on using Secure Password Authentication (SPA)"

In order to enable SMTP Authentication, select the "More Settings" button...

Select the "Outgoing Server" tab, then check the "My outgoing server (SMTP) requires authentication" box.
No other settings need to be changed on this page.

Outlook will now authenticate all outgoing mail.

1) Open Outlook Express, and select Tools -> Accounts from the menu bar.

2) Select the account that you use with our services and then click on the properties button.

3) Click on the “Servers” tab.

4) At the servers tab, put a check in the “My server required authentication” check box.
Now simply click OK to close out of the properties palette and then click “close” to close the accounts window.

1) Open Eudora Pro and select Tools -> Options from the menu bar.

2) In the options window, click on the “Sending Mail” button. Put a check “Allow Authentication” check box.
All done! Now just click OK to close out of the options window.

1) Open up Netscape Messenger and go to Edit -> Preferences

2) In the preferences window, select “Mail Servers” from the list of items on the side.

3) Where it says “Outgoing mail server user name:” enter the user name you use to access your e-mail account.
Click “OK”.