| What counts as
web space? |
Your DB folder
(databases), wwwroot folder (web files), logs
folder (traffic logs), and e-mail stored on the
server. mySQL space is also included as part of
your web space For example, if you are on our
silver plan which gives you 25 MB and your mySQL
database is 5 MB, this will leave you with 20
remaining MB. MS SQL 2000 space is billed separately,
thus does not come off your web space If you wish
to not view your web statistics, you can delete
the files within your logs folder to free up more
space.
|
| What happens if
I go over my bandwidth and web space quotas? |
We will not
cap off your web space or bandwidth usage. We
will simply bill you for what you used extra.
Extra Disk space is $5 per 50 MB. One GB of extra
bandwidth is $5 per month. Some hosting companies
will simply turn off your website once your quota
is reached. We do not practice this. You will
get an invoice via email if you are over your
quotas.
|
| Can I upgrade my
package at a later date? |
You can always
upgrade your web hosting package. If you prepaid
for the year and wish to upgrade at a later date,
we will prorate your upgrade so you did not waste
any money. For example, if you order our silver
plan at $99 per year and use it for three months.
Then, you decide you want to upgrade to our gold
plan. We will credit you $8.25 per month that
you didn't use towards your gold plan upgrade
totaling $74.25.
|
| Can I add e-commerce
such as Miva Merchant with real time credit card
processing at a later date? |
You can always
add onto your existing hosting package.
|
Your website
is backed up on a nightly basis. Your email stored
on the server is not backed up because the email
is constantly being used on the server. It is
recommended for extra precaution that you download
and backup your files.
|
| How do I check
my email when I am traveling? |
Go to http://mail.[yourdomain].com:8383.
Your user id is your full email address.
|
