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| HELM Control Panel
- Customer Screen Shot |
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| Customer Features |
At no level
of Helm are any users denied the privilege of
outstanding control, functions and features.
Customers are no exception. Within a customer
account, several packages can be held of which
each can have more than one domain. This means
that a customer will only ever have to log into
a single account at one location no matter how
many packages or domains they may have.
Below are some more of the functions and features
that customers have available within their Helm
account. The control panel allows these functions
to be available to admins and resellers without
having to log out of one account and into another.
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| Add/Remove Domains |
Since a customer
can hold more than one domain within the single
account, the added ability to just remove a domain
from a package and replace with a new one is a
well sought after feature for customers.
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| Internal Messaging |
Customers can
view internal messages from their reseller or
the administrators. Messages are marked as 'Read'
as soon as they are viewed so that a customer
can see messages that they have not read before.
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| Manage Email Accounts |
Admin, resellers
and customers can add, update and remove email
accounts (POP3 accounts). The number of email
accounts available for a domain is set at the
package level. This means if a customer's package
has more than one domain the number of email accounts
are distributed among all the domains. You can
add, update and remove email forwarders.
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| Manage MRAs |
MRAs (Multi-Recipient
Addresses) allow a customer to setup an address
that will forward to one or more email addresses.
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| Manage FTP Accounts |
FTP accounts
can be set to have specific read and write permissions.
This means a read-only or write-only FTP account
can be created at any time.
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| Manage ODBC DSNs |
Customers can
add, update and remove ODBC DSNs for MS Access,
MS Excel, MySQL (where appropriate). Because all
database management is controlled by Helm, adding
ODBC DSNs is very straightforward. In many cases
adding a new DSN is as simple as typing the name
of the DSN and selecting the database from a list
available to the customer. MS SQL 2000 DSN's are
setup by JE2000.
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| Manage Sub Domains |
Sub-domains
allow users to use full host names to access sub
folders within their accounts, such as forums.mydomain.com.
This is a great alternative when the customer
doesn't need email etc for the sub-domain, but
just needs it for a few web pages or files.
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| Manage Domain Aliases
(Domain Forwarding) |
Domain aliases
will allow a customer to have additional domains
that map their website and email for another domain.
This is also a great way of arranging a way for
a customer to test out a set up before a domain
is pointing to the servers.
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| Managed Shared
SSL |
This will allow
your customers to provide their own scripts and
ensure that they are communicated with securely,
such as credit card payment forms, or downloading
confidential information.
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| File Manager |
Helm provides
a file manager that allows a customer to access
all of his disk space. This even includes a WYSIWYG
editor at no extra cost.
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| Database Manager |
This feature
provides a quick overview of the databases that
are installed for a domain. This feature is planned
to be extended in the future to encompass full
database management online.
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| DNS Zone Manager |
Customers can
add, update and remove zone records. Helm allows
customers to specify personal MX and Host (A)
records for their domains.
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| MIME Types |
customers can
add, update and remove MIME types. This allows
a customer to add additional services such as
WAP should this not be provided by default.
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