Home Hosting Services SSL Certs Domains About Us Support Order
   
Specialzing in Windows Web Hosting and Complete Web Solutions
 

March 2004
Scheduled Maintenance - Power Distribution

Customers Affected: ALL CUSTOMERS
Maintenance Date: April 11, 2004
Maintenance Time: 9:00PM - 1:00AM MST

Description of Work:
On Sunday, April 11, 2004 between 9:00PM and 1:00AM MST, we will be upgrading our power distribution system. We will be installing a special type of PDU that is capable of providing us with AMP load information that is essential to providing all customers with continuous power service in the most efficient and balanced manner possible.

Service Impact:
This infrastructure upgrade requires that we power down equipment connected to each of our power circuits, insert the new PDU, and then power each server back up. As a result, we expect that servers connected to each power circuit will be down approximately 45-60 minutes during the maintenance window. During this time, all services on the affected servers will be non-operational.

We apologize for any impact this maintenance may have on your service. However, these upgrades are essential and ensure that we can provide all of our customers with un-interrupted, continuous power service well into the future.

Scheduled Maintenance - HELM Control Panel Upgrade

We upgraded all customers utilizing the Helm control panel platform to the latest release of Helm, 3.1.15. Helm 3.1.15 includes several important product enhancements and bug fixes, including multi-lingual support, an extra feature notification alert system, and billing enhancements. A detailed list of upgrades includes (We displayed upgrades for verision 3.1.14 as well):

  • 3.1.15
    • Updated Signup form to not include disabled plans
    • Updated Microsoft DNS secondary to use dns files
    • Fixed bit column group by casting error in SQL 7.0
    • Added extra log information to Helm Installer
    • Fixed make payment page accessible when balance is zero
    • Fixed extra buttons appearing on some interfaces
    • Fixed SmarterMail SMTP auth option on service edit page Fixed file manager back button not returning correct path
    • Fixed resellers not being able to purchase extra feature bug
    • Fixed invoices being sent out when paid off  
  • 3.1.14
    • Added full multi-lingual support (See Helm website for language packs)
    • Added extra feature notifications
    • Added "Who's On" tool to view current Helm logons
    • Added mail folder option for SmarterMail
    • Added secure SMTP option for SmarterMail
    • Added WorldPay preauthentication support on set limits
    • Added SecurePay callback page function
    • Added ability for users to make any payment amount they like
    • Updated Frontpage errors showing clear text password
    • Updated default billing statement search to 90 days
    • Updated billing statement to show which invoices are (un)paid
    • Updated billing statement ordering for better comprehension
    • Updated invoicing to create a new invoice per day
    • Updated folder selection for FTP and FileManager for bigger sites
    • Fixed extra feature removed after being purchased
    • Fixed security issue: Reseller plan and package access
    • Fixed SmarterMail catch all account deletion bug
    • Fixed SmarterStats log format not displaying correct format
    • Fixed Helm database check always returned update required
    • Fixed FTP physical path bug
    • Fixed SimpleDNS MX record load bug
    • Fixed MerakMail local auto-responder bug
    • Fixed MerakMail local MRA bug
    • Fixed name server mask case sensitivity bug
    • Fixed purchasing extra feature with no fee or billing bug
    • Fixed removing extra feature not affecting limits bug
    • Fixed subdomain dedicated IP change bug
    • Fixed subdomain setting permissions timeout bug
    • Fixed payment receipt [AccountBalance] bug
    • Fixed IMail not creating host correctly when mail limit zero bug
    • Fixed ODBC DNS using UNC path bug
    • Fixed FTP only packages not creating physical folders bug
    • Fixed Domain Property deletion bug

Service Impact:
HELM was unavailable for 10 minutes on 3/27/2004.

As always, if you have any questions, please Contact Us!

More News ...
Support Contact Site Map  
JE2000, LLC © 2003 • Acceptable Use Policy Terms Of Service