These days, it's remarkably easy to set up your
own Web
site. If you have a computer
connected to the Internet,
you can simply go to a site such as GeoCities or
AOL and use their ready-made Web design templates
to construct a simple personal page. These sites
will give you a URL, store the content of your page
and slap on some advertisements. Just like that,
in an hour or two, your page is on the Web!
But what if you want to take your site to the
next level? If you have a content-driven Web site,
how can you make money off your traffic? If you
are an online merchant, how can you get people
to your site to buy your products? One popular
option that serves both of these functions is
an affiliate program. In this article,
we'll examine affiliate programs to find out what
they are, how they work, who they are for and
how you can use them to benefit your Web site.
What Are Affiliate
Programs?
Simply put, affiliate programs, also called associate
programs, are arrangements in which an online
merchant Web site pays affiliate Web sites a commission
to send them traffic. These affiliate Web sites
post links to the merchant site and are paid according
to a particular agreement. This agreement is usually
based on the number of people the affiliate sends
to the merchant's site, or the number of people
they send who buy something or perform some other
action. Some arrangements pay according to the
number of people who visit the page containing
their merchant site's banner advertisement. Basically,
if a link on an affiliate site brings the merchant
site traffic or money, the merchant site pays
the affiliate site according to their agreement.
Recruiting affiliates is an excellent way to sell
products online, but it can also be a cheap and
effective marketing strategy; it's a good way
to get the word out about your site.

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There are at least three parties in an affiliate
program transaction:
- The customer
- The affiliate site
- The merchant site
In 1996, Jeff Bezos, CEO and founder of Amazon.com,
popularized this idea as an Internet marketing strategy.
Amazon.com attracts affiliates to post links to
individual books for sale on Amazon.com, or for
Amazon.com in general, by promising them a percentage
of the profits if someone clicks on the link and
then purchases books or other items. The affiliate
helps make the sale, but Amazon.com does everything
else: They take the order, collect the money and
ship the book to the customer. With over 500,000
affiliate Web sites now participating, Amazon.com's
program is a resounding success.
Over the past few years, affiliate programs
have grown enormously in popularity, taking many
interesting forms. For many Web sites that don't
deal much in e-commerce
(selling products or services online) themselves,
functioning as an affiliate is a good way to participate
in e-commerce.
Payment
There are three basic types of affiliate program
payment arrangements:
- Pay-per-sale (also called cost-per-sale):
Amazon.com's affiliate program is an example
of a pay-per-sale arrangement. In this arrangement,
the merchant site pays an affiliate when the
affiliate sends them a customer who purchases
something. Some merchant Web sites, like Amazon.com,
pay the affiliate a percentage of the sale and
others pay a fixed amount per sale.
- Pay-per-click (cost-per-click): In
these programs, the merchant site pays the affiliate
based on the number of visitors who click on
the link to come to the merchant's site. They
don't have to buy anything, and it doesn't matter
to the affiliate what a visitor does once he
gets to the merchant's site.
- Pay-per-lead (cost-per-lead): Companies
with these programs pay their affiliates based
on the number of visitors they refer who sign
up as leads. This simply means the visitor
fills out some requested information at the
merchant site, which the merchant site may use
as a sales lead or sell to another company as
a sales lead.
There are a number of other arrangements as
well. Basically, a company could set up an affiliate
program based on any action that would benefit
them, and then pay their affiliates based on the
number of customers the affiliates send them who
perform that action.
There are a couple of very popular variations
on these basic payment plans:
- Two-tier programs:These affiliate programs
have a structure similar to multilevel marketing
organizations (also known as "network marketing")
such as Amway or Avon, which profit through
commission sales and sales recruitment. In addition
to receiving commissions based on sales, clicks
or leads stemming from their own site, affiliates
in these programs also receive a commission
based on the activity of affiliate sites they
refer to the merchant site.
- Residual Programs: Affiliates in these
programs can keep making money off a visitor
they send to the site if the visitor continues
to purchase goods or services from the merchant
site. Many online merchants who receive regular
payments from their customers (such as monthly
service fees) run this sort of affiliate program.
Additionally, there are a few pay-per-impression
affiliate programs. Companies running these programs,
also called pay-per-view programs, pay affiliates
based only on the number of visitors who see their
banner ad. Usually, this sort of arrangement is
not structured as an affiliate program, but simply
as a traditional advertising program. The advantage
affiliate programs have over traditional advertising
is that in an affiliate program, an online merchant
only pays its affiliates when it gets a desired
result. Traditional advertising, such as the ads
you see on TV and a lot of the banner ads on the
Internet, is relatively risky for the advertiser.
They spend money on advertising based on a guess
of its effectiveness. When an ad brings the company
more money than it spent on that ad, the ad is
a success. If the company makes less money than
it spent, it has to swallow that loss. With an
affiliate program, an online merchant only pays
its affiliates when things are working. Because
there's much less risk to the merchant, it's a
lot easier for Web sites to join affiliate programs
than it is for them to attract advertisers.
How Are Affiliate
Programs Administered?
Affiliate programs are pretty simple in concept,
but a lot of behind-the-scenes work is necessary
to make them work properly. In order for the affiliates
to be compensated, someone needs to keep track
of the actual activity surrounding the affiliate's
link to the merchant site.
Depending on the arrangement, someone might
need to determine:
- the number of people who click on the merchant
site's link on an affiliate site
- the number of people who end up buying something
or performing some other predetermined action
once the affiliate sends them to the merchant
site.
- the number of people who see the merchant
site's banner link on an affiliate site
Someone also has to keep track of the original
arrangement between the merchant and the affiliate
and make sure the affiliate receives whatever
money is owed to them.
It's a lot of work for merchant Web sites to
actively recruit affiliates, and for affiliates
to search for affiliate programs they are interested
in. Nonetheless, many companies, such as Amazon.com,
deal with their affiliates directly because the
administration is well worth their time. Even
though they take full control over the process,
and so determine themselves what they owe, these
companies can attract a lot of affiliates because
their offer has no real risk or cost: All an affiliate
webmaster has to do is put the link up and hope
the checks come rolling in. For a lot of Web sites,
however, all the work of recruiting affiliates
or merchant Web sites is just too time consuming.
And a lot of webmasters would rather not rely
on the merchant site to tally their own bill correctly!
As we'll see in the next section, affiliate
program networks offer an excellent solution to
these problems.
Affiliate Program
Networks
Affiliate networks, or "affiliate brokers,"
act as mediators between affiliates and merchant
Web sites with affiliate programs. They track
all activity, arrange all payment, and help affiliates
set up the necessary links on their Web site.
Additionally, affiliate networks help recruit
affiliates by including an online merchant's affiliate
program in their directory. Different affiliate
networks offer different extra features, but most
have a help-center and a place affiliates and
merchants can go to view reports of their traffic.
Affiliate networks are a real convenience for
prospective affiliates because they present a
wide variety of affiliate programs in one central
location. They make it much easier to find a good
program that is appropriate for your site.
Click
here to do a search for an affiliate network.
In return for the convenience they provide,
affiliate networks take a cut of each transaction.
Typically, a network takes somewhere around 20
percent of the commission.
Who Are Affiliate
Programs For?
Most affiliate network service agreements prohibit
offensive content, but generally speaking, any
Web site could be involved in an affiliate program.
Although they are commonly called merchants,
Web sites don't even need to sell anything to
benefit from having affiliates. A lot of content-based
Web sites get most of their money from advertisers,
which are attracted by high traffic numbers. Because
of this, traffic translates directly into profit
for these sites. Pay-per-click affiliate programs
are an excellent way to increase traffic.
There are all sorts of affiliates, from top
Web sites to small personal pages. Basically any
Web site can join an affiliate program, and if
they choose well, they can make some money off
of it. Some sites, such as Memolink
and MyPoints,
are just big collections of affiliate programs.
These sites join a variety of pay-per-click or
pay-per-lead programs and then pay their visitors
a fraction of the commission on each click or
reward them with prizes.
How to Get Involved
in Affiliate Programs
If you are interested in getting involved in affiliate
programs, the first thing you have to do is decide
whether you want to become an affiliate, want
to acquire affiliates, or both. If you run an
e-commerce site and would like to increase your
sales, you might want to start your own affiliate
program. If you run a small content site as a
hobby and would simply like to bring in a little
money to cover production costs, joining a few
programs as an affiliate would be a good option.
Your best option depends on what aspects of affiliate
programs could best serve your site and how much
you are willing to spend.
Becoming an Affiliate
Becoming an affiliate is relatively easy. Go to
an affiliate network site and fill out an online
application to become a member. The application
will ask for some personal information (name,
address, payment method) and information on your
site (URL, name, and description of content) and
will have you agree to a service agreement. Most
affiliate networks are completely free for affiliates.
If the affiliate network approves your application,
you can begin picking affiliate programs that
interest you. Because so many affiliate programs
are free to the affiliate, it's probably in your
best interest to steer clear of programs with
a charge. Once you've chosen some affiliate programs,
the online merchants running these programs will
have the opportunity to review your site. If they
approve you, the affiliate network will walk you
through the process of posting the appropriate
links, which come directly from the network's
site. They will also establish payment arrangements
with you. Because the amount of money you earn
per action can be extremely small, most affiliate
networks have a set minimum payout amount. This
means you won't receive a check until the total
money owed you reaches a certain amount. After
you have set all this up and the affiliate network
has explained its system to you, you can get back
to work on your Web site's content and wait for
your money to come in.
Acquiring Affiliates
Your best bet is probably joining an affiliate
network. An affiliate network will help you set
up an affiliate program and work to recruit affiliates
for you. You'll have to fill out an application
describing the nature of your business and your
Web site. You'll also have to agree to the terms
of the affiliate network and make a number of
deposits. These will probably include a one time
charge for becoming a member of the network as
well as a deposit to be used to pay your affiliates.
Some affiliate networks also charge a yearly fee
for their services. To join one of the major affiliate
networks you'll probably have to put up between
$1,000 and $5,000. You will also pay the affiliate
network a percentage of every payout to an affiliate.
In return, the affiliate network will help you
set everything up, keep track of all the activity
in your affiliate program, issue your affiliates
checks and distribute your links to appropriate
affiliates. They will give you the option of reviewing
prospective affiliates, or you can choose to accept
all interested affiliates automatically.
The alternative to acquiring affiliates, maintaining
an affiliate program yourself, is significantly
more complicated. Among other things, you would
have to screen and recruit all affiliates yourself,
purchase and maintain some sort of tracking technology,
instruct your affiliates on how to set up links
to your site, set up an accounting system for
paying all of your affiliates and set up a help
line to assist all your affiliates. There are
a number of traffic-tracking software applications
that will probably cost between $100 and $500,
significantly less than joining an affiliate network.
Another option is to sign on to a company that
keeps track of the traffic involved in your affiliate
program by running it through their site on the
way to yours. Using one of these companies costs
about the same as tracking software, and they
also only assist you in tracking. Maintaining
the business end of an affiliate program is more
than we can explore in this article, which is
a good indicator it is also more than most Web
sites would want to get into.
Linking Methods
An affiliate can link to a merchant site in a
number of ways. The best link choice depends on
the nature of the affiliate and the nature of
the merchant. Each kind of link is specially suited
for particular purposes. Common types of links
include:
- Text links: If you've read How
Web Pages Works, then you already know how
to make a basic text link. The blue writing
in the previous sentence is an example of one.
If you click on the text 'How a Web Page Works,'
your browser will bring up the Web page containing
the introduction to the HowStuffWorks article
explaining Web pages. The advantage of text
links in an affiliate program is they are ingrained
in the content of your site and so don't look
so much like advertisements. For a lot of affiliate
sites, this is the most natural way to link
to the merchant site.
- Banner links: These links appear as
boxes, usually containing words and some sort
of graphic element. They may be the best choice
when you think a text link doesn't do enough
to attract visitors.
- Search box: This type of link allows
visitors to search an online database on another
site. The results of the search are links to
other pages on the site.
There are several ways affiliate programs use
these links:
- Link to the home page: This is a straight-forward
link to the merchant's home page. If an affiliate
wants to introduce visitors to the merchant
site in general, this is the best way to link.
- Product-specific link: If an affiliate
Web site wants to sell only a specific product,
they can link to that product's page on the
merchant Web site. This makes things easier
for the customer and simplifies the affiliate
program process.
- Storefronts: If an affiliate Web site
wants to expose visitors to a variety of products,
they can link to a storefront. Prefabricated
storefronts are maintained by the merchant Web
site. The merchant can change what products
are on display, but it keeps the URL the same
so that the affiliate doesn't have to change
any coding. Some merchants also maintain storefront
pages the affiliate can customize, so that they
display the most relevant products.
- Co-branding: In some affiliate programs,
affiliates can maintain their Web site identity
even after a customer links to the merchant
Web site. The merchant Web site will handle
all the sales, and will usually host the page,
but will configure the page so that it appears
as though it's still part of the affiliate Web
site (by including the affiliate Web site's
logo, for example). Unless the user examines
the URL displayed by his browser, he probably
won't even know he has linked to another site.
- Registration: An affiliate can link
directly to a registration form on the merchant
site. If a visitor would have to register to
use the merchant's Web site, this link is a
good time-saver.
Technology
So how do affiliate networks know when a visitor
clicks from an affiliate to the merchant site?
In most cases, the answer is that the visitor
doesn't actually go directly to the merchant site,
but instead to a page on the affiliate network
site. The URL for the page contains several pieces
of information, including:
- an identification number for the affiliate
- an identification number for the merchant
- the URL of the merchant site
When you click on the link, the network site
records a hit on that particular URL, which tells
them what affiliate sent a visitor to that merchant.
It then immediately sends the visitor to the actual
merchant site. This happens so quickly that you
never see any hint of the network in your browser
window. But if you move your pointer over a merchant
link on an affiliate site you will notice that
the first part of the URL your browser displays
is for the network site and not for the merchant.
The network tracks sales using Internet
cookies containing these same identification
numbers, so they know what affiliate referred
the customer to the merchant.
What Makes an Affiliate
Program Successful?
Amazon.com's affiliate program is so successful
because it effectively links commerce and content
and takes advantage of the respective strengths
of Amazon.com and its affiliates. All kinds of
people might buy books online, because there are
books on a huge number of subjects. By itself,
Amazon.com can attract a lot of these people,
but there are many more readers who surf the Internet
but wouldn't think to go shopping at Amazon.com.
Either they haven't heard of it or the lure of
books alone does not entice them. Some other subject,
let's say car engine repair, does entice such
a reader, however, and so he seeks out Web sites
covering that subject. If his favorite engine
repair Web site were to recommend and offer a
good engine repair book, he would happily purchase
it online. If that Web site sends him to Amazon.com
to buy the book, Amazon.com gains a customer it
may never have had without the referral. If the
customer is happy with their purchase and the
service they receive, he might also buy more books
on the site.
So, is the engine repair Web site getting the
short end of the stick here? Not at all. The engine
repair Web site is a small operation and its creators'
main interest is writing articles about engines.
If you've read the HowStuffWorks article How
E-commerce Works, then you know selling products
online takes a lot of time and money. For a site
that doesn't want to spend its resources selling
books but knows its audience would be interested
in them, Amazon.com's affiliate program offers
an attractive arrangement. Effectively, the affiliate
Web site gets to make money selling books but
doesn't have to deal with any of the work involved
in the process. All the webmaster has to do is
pick a book she wants to sell and incorporate
it into her Web site.
Affiliate programs work best when affiliates
choose products, services and companies that match
the content of their Web site and would interest
their readers. If a content Web site chooses affiliate
programs well, everybody involved in the process
wins. The affiliate wins because it is able to
sell products to its visitors without having to
run an e-commerce business, the merchant site
wins because the affiliate sends it customers
it wouldn't get otherwise, the affiliate network
wins because it gets a piece of the profit for
setting everything up, and the Web surfer wins
because the affiliate Web site directs her to
products she would be interested in, which she
can then purchase easily.
You probably won't make much money as an affiliate
if you choose affiliate programs that don't have
much to do with your site. Because it is usually
free, a lot of Web sites join a whole bunch of
affiliate programs and figure that enough of them
will pay off that they'll make some money. Probably,
they'll actually end up canceling each other out:
the affiliate Web site will just look like a huge
advertisement. Your main assets as a content Web
site are your content, your traffic and your knowledge
of that traffic, so it's a much better strategy
to use the information you have and pick affiliate
programs that would best serve your visitors and
best supplement your content. If the programs
you choose match the content of your site, it
should be fairly easy to lead your visitors to
participate in them. If you've reviewed a CD
on your site, for example, you could simply link
to the page selling that CD on an online music
store's site. This is an excellent way both to
serve your visitors and to make money off your
Web site's traffic.